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Terms & conditions

General conditions course organization EATO-bnl


Article 1 Definitions

  1. In these general conditions the following terms are used in the following meaning, unless explicitly stated otherwise. Organizer: European Academy traditional Osteopathy. Participant: Registered osteopath Participation: postgraduate osteopathy courses.


Article 2 General

  1. The general terms and conditions apply to courses organized under the EATO-bnl organization. These conditions only apply if the course participant follows a course at EATO-bnl.

  2. If one or more of the provisions in these general terms and conditions are null and void or become void, the other provisions of these general terms and conditions remain fully applicable. The organizer and course participant will then consult with each other to agree on new provisions to replace the null and void or nullified provisions, whereby the purpose and intent of the original provision will be taken into account if and insofar as possible.

  3. EATO organizes courses for osteopaths DO registered and registered with the NRO and NOF for the Netherlands, GNRPO for Belgium. Students from countries other than those described must be registered with their national osteopathic register.


Article 3 Course descriptions and training plan

  1. The organizer guarantees that he has provided all essential information about the course to the best of his knowledge.

  2. The course participant is free to request information about a particular course. After registration for the course, the course registration can be canceled free of charge up to six weeks before the start of the course. If enrollment occurs within six weeks before the start of the course, the course participant can cancel the course free of charge within 14 days after enrollment. During this period the student receives a request for payment of the course fees. See also article 8 and 9 for this.

  3. The organizer applies for accreditation for the courses at the NRO and the GNRPO. On the EATO-bnl site it is indicated whether a particular course is accredited.


Article 4 Provision of information and cooperation

  1. The organizer provides the student in a timely manner with all documents, information and contacts that are necessary for the proper continuation of the course. E-mails from the students will be responded as soon as possible, and likely within 48hrs.


Article 5 Course organization and course content

  1. The organizer is responsible for the organization of the course.

  2. In the case of external teachers, the organization will make every effort to match the content of the course with the description of the course as stated in the announcement.

  3. The organization is not responsible for the theoretical and practical content where it falls under the lecturer's own vision.

  4. The organization is not responsible for any injuries caused by incorrect handles from both the lecturer and the co-student. Each teacher must have professional liability insurance as required by the articles of association of the professional register.


Article 6 Modification of the course

  1. The organization will notify the course participant as soon as possible with changes to the course content, the course dates and the course location

  2. If these changes do not satisfy the course participant, the course participant has the right to cancel the course free of charge.

  3. In case of insufficient participation the organization has the right to cancel the course and this to at least two weeks of the course

  4. In case of cancellation due to force majeure (illness, aircraft problems and others) the organization has the right to cancel the course later than two weeks before the course date.

  5. The organization is not responsible for costs incurred such as airline tickets and hotel costs in case of cancellation due to force majeure (see also article 13).

  6. In case of cancellation by the organisation due to force majeure, the full amount will be refunded to the students within one month after cancellation.


Article 7 Duration of the contract

  1. The agreement applies to the course the student has written for. In case of training, the agreement applies for the total duration of the training.


Article 8 Course costs

  1. The course costs are in accordance with the costs indicated on EATO-bnl's website or indicated in the brochure of the organizer.

  2. The costs include coffee, and tea unless other indicated but excluding overnight costs

  3. Amounts are exempt from VAT.

  4. The course costs include the syllabus unless otherwise indicated by the organizer.


Article 9 Terms of payment and cancellation policy

  1. Payment must be made within two weeks after the invoice date, unless agreed otherwise by the organizer and course participant. Objections against the amount of the invoices do not suspend the payment obligation.

  2. After the expiry date, the student is in default and the organizer has the right to calculate the statutory interest. The interest on the due and payable amount will be calculated from the moment that the student is in default until the moment of payment of the full amount, whereby a part of the month is considered as the entire month.The costs of a reminder, reminder and summons due to the omission come at the expense of the student.

  3. If the payment is not done within 2 weeks, the organizer can delete the student from the list of participants and allow another student to participate in the course.

  4. If the course is canceled up to a month before the start of the course, 50% of the course fee will be refunded. In case of cancellation within a month before the start of the course, the student is obliged to pay the total course fee.

  5. In case of "force majeure" the student can leave the course fee for a next course in consultation with the organizer or can choose to get a refund of the money. The organizer determines whether there is a case of force majeure. The organisation will do the refund within a month.

  6. In case of cancellation due to "force majeure", the student informs the organization as soon as possible that he / she can not be present at the course.

  7. The prices in the courses and training courses mentioned are exempt from VAT and other government levies, as well as any costs to be incurred within the framework of the assignment, including administration costs, unless stated otherwise.

  8. In the case of training vouchers as issued by the Flemish community, the amount (30% of the course fee) that is paid by the SME is paid into a fictitious account. The student must then also transfer 30% of the course fee to this fictitious account. Then the student must transfer the total amount of this fictitious account to EATO-bnl.


Article 10 Complaints

  1. Complaints about the courses must be reported by the student to the contractor in writing or by email within two weeks after the course or training. The complaint must contain as detailed a description as possible of the shortcoming, so that the organizer is able to respond adequately. The organizer must respond to the complaint within 4 weeks.

  2. If a complaint is well-founded, the organizer will do everything in his power to make the course content as described in the brochure or on the website available to the student.

  3. If the organizer and the course participant can not come to a solution together, they will call in the help of the complaints committee of the register. In the Netherlands this is the NRO or NOF, in Belgium the GNRPO.

  4. The ruling of the NRO, NOF and the GNRPO is binding on both parties.

  5. The complaint will be treated confidentially and at least be kept for a period of three years. The organizer is responsible for this.


Article 11 Liability

  1. For each course organized by the organizer, there is an obligation of obligation. Organizer can never be held liable for results that have not been achieved. Organizer is only liable for shortcomings in the execution of the course which are the result of carelessness and incompetence when issuing advice and carrying out the course.

  2. If the organizer is liable for direct damage, then this liability is limited to a maximum of the invoice amount. Liability is at all times limited to a maximum of the amount of the benefit to be paid by the organizer of the organizer.

  3. The organizer is in no way liable for the damage caused by incorrect handles performed by teachers or fellow students. These are at all times under the responsibility of the fellow student and / or teacher.

  4. Under no circumstances can compensation be claimed for damage caused by loss of income of the client (in any way whatsoever) or for indirect damage and consequential damage.


Article 12 Risk transition

  1. The risk of loss or damage to the items is at all times the responsibility of the student.


Article 13 Force majeure

  1. The parties are not obliged to comply with any obligation if they are prevented from doing so as a result of a circumstance that is not due to fault, and not under the law, a legal act or generally accepted for their account.

  2. Force majeure is understood in these general terms and conditions in addition to what is understood in the law and jurisprudence, all external causes, foreseen or not foreseen, on which organizer can not exercise influence, but as a result of which organizer is unable to meet the obligations, including strikes in the business of organizer, illness and / or incapacity for work.

  3. The organizer also has the right to invoke force majeure if the circumstance that prevents (further) fulfillment occurs after the course has started.

  4. During the period that the force majeure continues, the parties can postpone the course. If this period lasts longer than two months, each of the parties is entitled to dissolve the registration for the course, without any obligation to compensate the other party for damage.

  5. If due to force majeure, part of the course or training expires, the organizer will organize a replacement activity within two months. The organizer has a year to do this. If this does not suit the student, he can request the total amount of his registration fee. The organization will do the refund within a month.


Article 14 Confidentiality

  1. Both parties are obliged to keep confidential all confidential information that they have received from each other or from another source in the context of their agreement. Information is considered confidential if this has been communicated by the other party or if this results from the nature of the information.

  2. If, on the basis of a statutory provision or court order, the organizer is obliged to provide confidential information to third parties designated by the law or the competent court, and the organizer can not rely on a legal or competent authority in this matter. court recognized or permitted right of change, then organizer is not obliged to pay damages or compensation and the other party is not entitled to dissolution of the assignment on the basis of any damage caused by this.


Article 15 Intellectual property and copyrights

  1. Without prejudice to the other provisions in these general terms and conditions, the organizer reserves the rights and powers for which the organizer is entitled under the Copyright Act.

  2. Models, methodologies and tools that are developed and / or applied by the organizer or an external lecturer as expressed in the course are and remain the property of the organizer and / or teacher. Publication or other forms of publication of this can only be done with the written permission of the contractor.

  3. All documents provided by the organizer, such as course syllabus, course reports, etc. for the course participant, can be used by the student and can not be multiplied by the course participant even for their own use in their own practice. All documents provided by the organizer may not be made public by the student without prior permission from the organizer, or brought to the notice of third parties, unless the nature of the documents provided dictates otherwise.

  4. The student may only take photographs, audio and video recordings if there is express permission for this to be granted by the organizer and any external lecturer.


Article 16 Disputes

  1. In the event of disputes ensuing from this agreement or from agreements building on it, the parties will try to solve these in the first instance with the help of the complaints committee of the NRO for the Netherlands and the GNRPO for Belgium

  2. if a dispute as referred to above has been resolved by means of the respective registers, that dispute will be settled by a competent court.


Article 17 Applicable law

  1. Dutch law applies to every assignment between the organizer and the course participant; even if student is resident or established abroad.

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